COMPLAINTS

We operate a practice-based complaints procedure, which adheres to the NHS Complaints Procedure. If a problem does arise, please ask at Reception for a leaflet explaining this procedure.

We will review and monitor the services we provide to ensure that our commitment to high quality patient care remains constant. Your views are important to us, as is your co-operation in achieving these aims. Positive and negative feedback will help us to judge whether we are meeting these standards.